Adding family members or other trusted users to your Control4 system allows them to access your home from their own mobile device.

As Sydney home automation specialists, we know that this can be useful for partners, children, and housemates who need to access approved parts of the system for lighting, security, intercom, air conditioning or entertainment.

In this blog, the team at Crown Electrical Solutions will guide you through the process of adding a new user to your home system, with insight from our years providing Control 4 solutions across Sydney.

Step 1: Log in to the Control4 customer portal

Go to customer.control4.com and log in using the primary account linked to your Control4 system.

Step 2: Go to Users & Devices

Once logged in, navigate to “My Account > Users & Devices”.

This is where you can manage who has access to your Control4 home automation system.

Step 3: Add a new user

Select “Add New User” and enter the new user’s details.

The new user will receive instructions to create their account and set up access on their own device.

Step 4: Install the correct Control4 app

The new user should install the correct Control4 mobile app for your system.

Clients running Control4 X4 should use the current X4 app. Older systems may still use the Control4 OS3 app.

Step 5: Confirm access

Once the new user has completed their account setup and logged into the app, they should be able to access the approved features of your Control4 system.

Access may vary depending on the system setup and permissions assigned to that user.

Control4 Support with Crown Electrical Solutions

If you experience any difficulties while trying to add a new user, or have questions about your home automation system, you can talk to the experts at Crown Electrical Solutions in Sydney today. 

We can assist with everything from Control4 user management to account setup and app access, all you need to do is get in touch.